How To Repair Quickbooks File That Won't Open

Learn how to resolve issues that cause QuickBooks Desktop to stop working.

Did you get an error when you try to open up QuickBooks Desktop? Or perchance yous didn't go an error, but the program is frozen. There could exist several possible causes:

Your company proper name may be too long
You lot may have a damaged or missing QBWUSER.INI file
You may have abuse on your hard bulldoze
Your program files or QuickBooks Desktop installation may exist damaged
You may have a damaged Windows operating system

We have solutions to help you resolve the issue.

Solution 1: Run Quick Fix my Program from the QuickBooks Tool Hub.

Step ane: Download and install the QuickBooks Tool Hub

The QuickBooks Tool Hub helps fix common errors. For the best experience, we recommend using Tool Hub on Windows x, 64-bit.

Close QuickBooks.
We recommend you lot download the well-nigh contempo version (1.4.0.0) of the QuickBooks Tool Hub . Save the file somewhere you tin can easily find it (similar your Downloads folder or your Windows desktop). Annotation: If you've already installed Tool Hub before, y'all tin find out which version you lot accept. Select the Domicile tab. The version will be displayed on the bottom right or you can select Virtually to view the version.
Open the file yous downloaded (QuickBooksToolHub.exe).
Follow the on-screen steps to install and agree to the terms and conditions.
When the install finishes, double-click the icon on your Windows desktop to open the tool hub.

Note: If y'all can't observe the icon, practice a search in Windows for QuickBooks Tool Hub and select the plan.

Step 2: From the Tool Hub, run the Quick Set up my Program

The Quick Fix will shut down whatsoever open groundwork processes QuickBooks uses. Information technology'll run a quick repair on your program.

In the QuickBooks Tool Hub, selectProgram Problems.
SelectQuick Fix my Program.
Start QuickBooks Desktop and open up your information file.

Solution 2: Run the QuickBooks Install Diagnostic tool from the Tool Hub

The QuickBooks Install Diagnostic Tool a utomatically diagnose and fix bug with Microsoft components QuickBooks program uses.

Open the QuickBooks Tool Hub if information technology's not already open.
In the Tool Hub, select Program Problems.
SelectQuickBooks Program Diagnostic Tool. Let the tool run. It tin can take up to 20 minutes.
When the tool finishes, restart your computer and relaunch QuickBooks.

Solution iii: Rename the QBWUSER.ini file

If your QBWUSER.ini file is damaged or missing, the fault may exist resolved if you rename the QBWUSER.ini file.

Notation:When you rename the QBWUSER.INI file, it erases the list of your previously opened company files. Y'all volition need to re-open up your company file manually.

To rename the file:

Open the folder where the QBWUSER.ini file is saved:Users[Your user proper name]AppDataLocalIntuitQuickBooks [twelvemonth]
If you lot can't meet the folder, you might need to enable hidden files and folders .
Right-click the QBWUSER.ini file and select Rename.
Add .old at the end of the file name (as inQBWUSER.ini.old).
Rename the EntitlementDataStore.ecml file.
Reopen QuickBooks Desktop.

If the programme opens later on you rename either QBWUSER.ini or EntitlementDataStore.ecml, endeavour to open a sample company file.

If you can open a sample company but not your own, copy your file to a different folder. Open it from the new location. (Nosotros recommend a local binder and not a network location.) If you tin can open your file, the trouble might exist a damage folder or binder permissions .

If yous tin can't sign into your file fifty-fifty after that, your company file is nearly probable damaged. Try to restore an earlier backup of that file instead.

If you can't open the sample visitor file or QuickBooks won't start, the QuickBooks installation is damaged.